“I didn’t have to deal with phone calls in the middle of the night”

After managing my 4 properties by myself for 2 years, I knew I wanted to hire someone capable, but I was worried that no one would take care of it like I had.  Thankfully, I found Jeff, Jenn and the Superhost.co team.  They’ve not only taken care of it as well I had, but actually better – and I didn’t have to deal with phone calls in the middle of the night and guest issues!  Superhost.co is top notch – and I’d recommend them to anyone looking for a highly communicative, engaged  company who will do everything they can to win you the most bookings and make you the most money

 

“My listing is 5* right now”

I never have to worry about anything with Jeff and Jenn’s Superhost team. They respond 24/7 to clients which is huge. It’s actually a bit comical, sometimes I’ll go into the messaging audit history with my guest, and I’ll see this extensive conversation about issues the renter was having and I just think, “man it’s great I don’t have to worry about that, nor did I even have to know about it!” (my listing is 5 stars right now).  Also my occupancy rate is extremely high! Because of the rates they’re pulling, I was actually able to refinance the property down to a 15yr fixed from a 30yr because the cash flow is way better (and again, this is in a pandemic).

“My revenue has gone up 40%”

Superhost’s revenue optimization system is second to none! I was doing it myself and pulling my hair out:) Since they took over my revenue has rose 40%!